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Information on the ICE Applicant Appeals and Complaints Procedure.

The University of Cambridge is committed to protecting the dignity of students, staff, visitors to the University, and all members of the University community in their work and their interactions with others.

This page provides an overview of the procedure for reporting student harassment and sexual misconduct between students (Award-bearing Courses).

ICE is committed to excellence in adult and part-time education and to facilitating an open and inclusive academic learning environment and, therefore, students are asked to adhere to the Institute’s Student Charter. You are expected to take full advantage of the facilities, teaching, supervision

It is possible to pay for some courses offered by the Institute of Continuing Education (ICE) by bank transfer or company invoice. Where this option is available, it will be made clear in the course materials and on the online payment page.

If you are paying for your course via funding from a third party, there are a number of things you should bear in mind before you apply.

Information on Promotional Codes for ICE courses.

ICE offers a wide-range of part-time courses and qualifications which are University of Cambridge awards.

These procedures apply to all students taking a University of Cambridge award with the Institute of Continuing Education. 

ICE aims to handle complaints in a way which is sympathetic and fair and which encourages informal early resolution.

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