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Information on the ICE Applicant Appeals and Complaints Procedure.

ICE Cancellations and Refunds policy information

The University of Cambridge is committed to protecting the dignity of students, staff, visitors to the University, and all members of the University community in their work and their interactions with others.

ICE is committed to excellence in adult and part-time education and to facilitating an open and inclusive academic learning environment and, therefore, students are asked to adhere to the Institute’s Student Charter. You are expected to take full advantage of the facilities, teaching, supervision

If you are paying for your course via funding from a third party, there are a number of things you should bear in mind before you apply.

ICE offers a wide-range of part-time courses and qualifications which are University of Cambridge awards.

ICE aims to handle complaints in a way which is sympathetic and fair and which encourages informal early resolution.

Disciplinary proceedings may be brought against a student who is suspected of having acted or behaved in a manner which unreasonably interferes with the functioning or activities of ICE, or of those who work or study at ICE, or which otherwise damages ICE or its reputation.

This page contains links to the various forms you may need to complete as a student at ICE.

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