Information for Students

Information on the ICE Applicant Appeals and Complaints Procedure.

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It is of utmost importance for the University of Cambridge Institute of Continuing Education to ensure that the wellbeing of students and staff are prioritised throughout the coronavirus (COVID-19) pandemic. 

We have a responsibility for the health, safety and wellbeing of all of our students and staff.

ICE is committed to excellence in adult and part-time education and to facilitating an open and inclusive academic learning environment and, therefore, students are asked to adhere to the Institute’s Student Charter. You are expected to take full advantage of the facilities, teaching, supervision

It is possible to pay for some courses offered by the Institute of Continuing Education (ICE) by bank transfer or company invoice. Where this option is available, it will be made clear in the course materials and on the online payment page.

If you are paying for your course via funding from a third party, there are a number of things you should bear in mind before you apply.

ICE aims to handle complaints in a way which is sympathetic and fair and which encourages informal early resolution.

Disciplinary proceedings may be brought against a student who is suspected of having acted or behaved in a manner which unreasonably interferes with the functioning or activities of ICE, or of those who work or study at ICE, or which otherwise damages ICE or its reputation.

The Student Handbook brings together a range of information which you should refer to during your studies with ICE.