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Institute of Continuing Education (ICE)

Information on the ICE Applicant Appeals and Complaints Procedure.

Before you apply for a Undergraduate or Postgraduate Certificate, Diploma or Advanced Diploma there are a number of things you should consider.

It is of utmost importance for the University of Cambridge Institute of Continuing Education to ensure that the wellbeing of students and staff are prioritised throughout the coronavirus (COVID-19) pandemic. 

The University of Cambridge is committed to protecting the dignity of students, staff, visitors to the University, and all members of the University community in their work and their interactions with others.

This page provides an overview of the procedure for reporting student harassment and sexual misconduct between students (Award-bearing Courses).

ICE is committed to excellence in adult and part-time education and to facilitating an open and inclusive academic learning environment and, therefore, students are asked to adhere to the Institute’s Student Charter. You are expected to take full advantage of the facilities, teaching, supervision

Information on Promotional Codes for ICE courses.

ICE offers a wide-range of part-time courses and qualifications which are University of Cambridge awards.

These procedures apply to all students taking a University of Cambridge award with the Institute of Continuing Education. 

ICE aims to handle complaints in a way which is sympathetic and fair and which encourages informal early resolution.

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How can we help?

Telephone

Course enquiries: +44 (0)1223 746262

Madingley Hall reception: +44 (0)1223 746222 (open 24 hours)

ICE Opening Hours: 9.00am to 4.30pm (Mon - Fri)

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