Winter Festival Booking terms and conditions | Institute of Continuing Education (ICE) skip to content

Institute of Continuing Education (ICE)

 

Booking Terms and Conditions

Please click the links below to view the relevant booking terms and conditions.

Courses

Talks

 

 

Courses

Eligibility

Our Virtual Winter Festival of Learning is open to students aged 18-80+. Unfortunately we cannot accept bookings from anyone under the age of 18. You will be asked to provide your date of birth during the booking process. Courses are taught at approximately first-year undergraduate level.

Language requirements

To ensure that all participants are able to enjoy studying with us, you will need to be confident understanding and following arguments presented in written and spoken English at University level.

If English is not your native language, you will need to satisfy yourself that you have an appropriate level of English language proficiency in line with the following recommended tests (achieved in the same sitting and no more than 2 years before the date of booking):

  • IELTS Academic or IELTS Academic for UKVI: Overall band score of 6.5 or above (with no less than 6.5 in each of the four individual components)
  • CPE (Cambridge English: Proficiency): Grade C or above or 200 points overall on the Cambridge English Scale
  • CAE (Cambridge English Advanced): Grade A or B or 193 points overall on the Cambridge English Scale

Alternatively, you may have undertaken all, or part, of your education in English and/or may have extensive experience using English on a regular basis in your professional life. On this basis, you could reasonably expect to fully participate in our Virtual Winter Festival of Learning.

Additional support for students

We make every effort to meet the needs of those with special requirements. Please let us know when booking for a course/talks series if you have any additional requirements and we will contact you for further information.

Course allocation

If your course choice is fully booked, you can add yourself to a waiting list. Please note course changes cannot be made once a course has started.

Course cancellation by ICE

Whilst every effort is made to avoid changes to our programme, ICE reserves the right to withdraw any course. In such circumstances, we will endeavour to provide a substitute of equal standing.

Should a course have to be cancelled due to very low enrolment, or last-minute unforeseen circumstances, any participant enrolled on that course will be contacted immediately, and an alternative course place arranged.

Course places cannot be transferred to other people. If you are no longer able to take up your place please contact intenq@ice.cam.ac.uk

Student commitment

Please ensure you are able to prepare for your pre-recorded course sessions so that you can participate fully in the Virtual Learning Environment (VLE). You will, where this is available, be provided with further reading to develop your knowledge of the topic.

Full engagement with your course is a factor in achieving successful outcomes. Regular interaction in the course and student forums enables you to contribute to and benefit from the strength of your peer-learning community. As such, you are encouraged to complete each day’s sessions in a timely manner.

We hope that you will enjoy the offerings from the Course Directors and distinguished speakers, and that you will participate in the range of optional activities available.

Cancellations and refunds

You may cancel your booking at any time. After the 14-day cancellation period has expired, the standard course cancellation policy (as specified below) shall apply.

Cancellation Period

Cancellations received within 14 days of receiving your
booking confirmation

Full refund

Cancellations received after the 14-day cancellation period

Not refundable

If you are acting as a consumer, and you cancel the course booking within 14 calendar days of receiving your booking confirmation without giving any reason, you are entitled to a full refund of the price paid. If you are not acting as a consumer, the standard ICE refund and cancellation policy provisions shall apply.

Cancellations and refunds in circumstances outside those described above, and/or following the expiry of the 14-day cancellation period, are subject to the terms and conditions set out here. For the avoidance of doubt, the cancellation period will expire 14 days after the date of the Booking Confirmation.

To cancel a course booking, you must inform us by emailing intenq@ice.cam.ac.uk and clearly state your intention to cancel a booking.
You may use the model cancellation form (also available on our VLE), although it is not obligatory. Once completed, submit the form by email to: intenq@ice.cam.ac.uk.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning exercising the right to cancel before the cancellation period has expired.

We will make the reimbursement using the same means of payment as you used for the initial transaction. You will not incur any fees as a result of this reimbursement.

If you start to use our services during the cancellation period (ie if the course commences during the 14-day cancellation period) or if you access the course materials via our Virtual Learning Environment (VLE) and you cancel the Contract, no refund will be due.

By booking and paying for a course that begins within the 14-day cancellation period, you are deemed to have expressed your wish to begin our services. If you subsequently decide to cancel the Contract, no refund will be due.

You will not have the right to cancel a Contract where the Services have been fully performed.

Payment for the course is due at point of booking. All fees are non-transferable to another year or another student.

In the case of a booking being changed from one course to another and where the student subsequently cancels the booking, please note that booking confirmation date used will be that of the original booking, and not the revised course.

Policies and procedures

All of our policies and procedures can be found here: https://www.ice.cam.ac.uk/info-for-applicants

 

Talks

Eligibility

Our talks as part of the Virtual Winter Festival of Learning are open to students aged 18-80+. Unfortunately we cannot accept bookings from anyone under the age of 18. You will be asked to provide your date of birth during the booking process. Talks are delivered at approximately first-year undergraduate level.

'Talks tickets' cannot be transferred to other people.

Language requirements

To maximise your enjoyment of the talks, you will need to be confident understanding and following arguments presented in written and spoken English at University level.

Additional support for students

We make every effort to meet the needs of those with special requirements. Please let us know when booking for the series of talks talks if you have any additional requirements and we will contact you for further information. All talks will be captioned, so that you can, if you wish, elect to view the script as you watch.

Talk cancellation by ICE

Whilst every effort is made to avoid changes to our programme, ICE reserves the right to withdraw any talk. In such circumstances, we will endeavour to provide a substitute of equal standing.

Cancellations and refunds

Please note: cancellations and refunds apply only to those who have purchased just the talks ticket separately, and not to those who receive free access to these talks as a part of their course booking.

You may cancel your booking at any time. After the 14-day cancellation period has expired, the standard course cancellation policy (as specified below) shall apply.

Cancellation Period

Cancellations received within 14 days of receiving your
booking confirmation

Full refund

Cancellations received after the 14-day cancellation period

Not refundable

If you are acting as a consumer, and you cancel the talks booking within 14 calendar days of receiving your booking confirmation without giving any reason, you are entitled to a full refund of the price paid. If you are not acting as a consumer, the standard ICE refund and cancellation policy provisions shall apply.

Cancellations and refunds in circumstances outside those described above, and/or following the expiry of the 14-day cancellation period, are subject to the terms and conditions set out here. For the avoidance of doubt, the cancellation period will expire 14 days after the date of the Booking Confirmation.

To cancel a talks booking, you must inform us by emailing intenq@ice.cam.ac.uk and clearly state your intention to cancel a booking. You may use the model cancellation form (also available on our VLE), although it is not obligatory. Once completed, submit the form by email to: intenq@ice.cam.ac.uk.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning exercising the right to cancel before the cancellation period has expired.

We will make the reimbursement using the same means of payment as you used for the initial transaction. You will not incur any fees as a result of this reimbursement.

If you start to use our services during the cancellation period (ie if the talks commence during the 14-day cancellation period) or if you access any of the talks before you cancel the Contract, no refund will be due.

By booking and paying for the talks that begin within the 14-day cancellation period, you are deemed to have expressed your wish to begin our services. If you subsequently decide to cancel the Contract, no refund will be due.

You will not have the right to cancel a Contract where the Services have been fully performed.

Payment is due at point of booking. All fees are non-transferable to another year or another student.

Policies and procedures All of our policies and procedures can be found here: https://www.ice.cam.ac.uk/info-for-applicants 

 

The University's Virtual Winter Festival of Learning reflects our mission 'to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence'.

Professor Graham Virgo QC (Hon), Senior Pro-Vice-Chancellor (Education)