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Institute of Continuing Education (ICE)

 

Residential Weekend Courses Booking Terms and Conditions

 

Current COVID-19 Guidance

There are special arrangements for Covid-19 compliance and safe attendance. The information below is the current guidance and will be updated as advice changes.

For your own protection and for the protection of academic and Institute staff, students will be advised about the most up-to-date government requirements shortly before the course begins. This may include advice to take lateral flow tests shortly before the start of the course. Students on site at Madingley Hall are currently required to wear a face-covering whilst they are in the building, unless they are exempt from doing so. It is likely that there will still be a requirement for students to have temperature-checks on arrival: students who are unwell or show symptoms of COVID-19 on arrival will not be admitted.

Teaching rooms will be well-ventilated. In case of cooler weather, you may wish to bring layered clothing.

Printed materials will not be available: course materials will be provided in digital format only.

Advice continues to change regarding safety aspects.

Dependent upon current government and FSA advice, dining will take place in one of our bespoke locations. Breakfast, lunch and dinner locations may need to be chosen based on the numbers studying across each group, along with a review of any other people (eg bed and breakfast and event bookings) currently on site, to allow for social distancing. Tea and coffee break locations will also be selected based on the same criteria.

The current expectation is that lunch choices will be made by students ordering from a menu delivered to their teaching room before the first teaching session each day. Staff will collect menu choices during the morning coffee break, and meals will be served at lunchtimes to students sitting in course groups at allocated tables.

Self-service coffee machines will be turned off outside set coffee breaks, for cleaning and to ensure COVID-safe working.

Our café, gardens, Terrace Bar and Restaurant will be open to the public throughout the weekend (pending government and FSA advice and weather), adding to the vibrancy of the atmosphere on site. There is now a lot of additional garden seating available, which you can use for relaxation during your stay.

 

Eligibility

Our weekend courses are open to participants over the age of 18 and courses are taught at approximately first-year undergraduate level. No academic qualifications are required and most courses are suitable for students who are new to the subject. Please ensure that you complete any required reading before the course starts to enable you to participate fully.

Language requirements

Teaching is in English (unless a foreign-language course). If your first language is not English, you will need to satisfy yourself that you have the required near-native command of the language to get the maximum benefit from studying with ICE.

Accessibility and additional support for students

We make every effort to meet the requirements of those students with additional needs. Please let us know about any additional requirements at the time of booking so that we can offer you the support and advice you require before and during your course(s).

Course allocation

If your preferred course is full at the time of booking, you can add yourself to a waiting list. You will be notified, by email, if a place becomes available. Please note course changes cannot be made once a course has started.

Course cancellation by ICE

Whilst every effort is made to avoid changes to our programme, the institute of Continuing Education (ICE) reserves the right to withdraw any course. In such circumstances, we will endeavour to provide a substitute of equal standing. Should a course have to be cancelled due to very low enrolment, or last-minute unforeseen circumstances, any participant enrolled on that course will be contacted immediately, and, if possible, an alternative course place arranged.

Course places cannot be transferred to other people. If you are no longer able to take up your place please contact intenq@ice.cam.ac.uk

Fees and payment

  • A deposit calculated as 15% of the total booking value before any bursaries or discounts, applies to all courses. It is possible to secure a booking by paying the deposit; however, this only applies when booking early. 
  • Fees must be paid in full 14 days before the start of the course. 
  • For bookings received later than 14 days before the start of the course, fees must be paid in full.

Cancellations and refunds policy

To cancel a course booking, you must inform us by emailing intenq@ice.cam.ac.uk and clearly state your intention to cancel your booking. To meet the cancellation deadline, it is sufficient for you to send your communication concerning exercising the right to cancel before the cancellation period has expired.

You may cancel your course booking at any time. After the 14-day cancellation period has expired, the standard ICE course cancellation policy (as specified below) will apply.

Cancellation Period

Cancellations received within 14 days of booking your place on the course 

Full refund

Cancellations received after the 14-day cancellation period and earlier than 14 days before the start date of the course  Refund minus the deposit
Cancellations received after the 14-day cancellation period and later than 14 days before the start date of the course  No refund

Refunded fees can be transferred to another course of the same type by emailing intenq@ice.cam.ac.uk

 

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