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Institute of Continuing Education (ICE)


The University of Cambridge Institute of Continuing Education (ICE) delivers high quality and distinctive educational programmes for adult learners, predominantly studying on a part-time basis, for either personal enrichment or professional development. ICE aims to ensure that the expertise and resources of the University of Cambridge are made available to all students, irrespective of their previous educational achievements.

Our activities primarily take place at the beautiful Madingley Hall (a residential Grade I listed building), which provides facilities for conferences and events, and a full hotel service. Madingley Hall has 13 meeting rooms, 62 ensuite bedrooms, a bar and lounge, set in 8 acres of grounds (including Capability Brown designed gardens). A dedicated team provide 24-hour reception cover and a quality catering and domestic service. Just a few miles from Cambridge city centre, parking is freely available to staff, and a bus service runs close by.

We are seeking to appoint a positive and friendly Senior Food & Beverage Assistant to join our busy, award- winning team, working in our Bar and as part of our wider Food and Beverage Service Team. You will provide excellent levels of customer care and attention across all areas of the department.

The ideal candidate will have good knowledge of food service styles, common drinks menu items and their presentation, together with excellent customer service skills. Good numeracy skills are essential to deal with cash-handling and cash-till reconciliation. The successful applicant will have good communication skills and the ability to work effectively as part of a team and independently in a pressurised environment are essential. As this role includes bar service, it requires that the role-holder is 18 years of age or over.

As well as running its academic programmes, the Hall actively promotes wedding receptions, catering events, individual bed and breakfast accommodation and social events. At any one time there will be up to 180 short-term customers/students on the site, up to 84 short-term residents (one to five nights) and functions and events taking place (anything from concerts for 100, garden parties for 500, to wedding receptions and lectures).

The role-holder will be expected to work 5 variable days per week, with specific days determined by a rota system to cover the peak operational hours Monday to Sunday. In return we offer generous annual leave entitlements, training and development opportunities, an extensive employee benefits scheme and a contributory pension scheme.

If you have any questions about this vacancy or the application process, please contact:

To apply online for this vacancy and to view further information about the role, please visit: This will take you to the role on the University’s Job Opportunities pages. There you will need to click on the 'Apply online' button and register an account with the University's Web Recruitment System (if you have not already) and log in before completing the online application form.

The closing date for applications is Monday 20 August 2018. Interviews will take place on Thursday 30 August 2018.

Please quote reference EA16311 on your application and in any correspondence about this vacancy.

The University values diversity and is committed to equality of opportunity.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.